We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Looks like a cheap toy, but the buttons are pressed just a thrill, and the space under the palm and buttons have a nice matte finish. The wheel spins gently and smoothly. Good Mouse for this money.
Perfect serious, if it weren't for the delay to deliver after you arrive in Brazil...
Very nice changes colors and the recharge lasts a long time and well packed
The mouse was excellent at first there were problems, but it was solved by the fact that you need to place the adapter closer to the wash, the light is beautiful from the overleaf, and also plays well pressed on the buttons, keeps the charge cheerfully for about 10 days in sports mode, the Bistro is also cut, and the mouse can be used on charging, but then the magic of conduction disappears.
Beautiful mouse, working perfectly only one detail has a film to remove on it, and also the power switch is a little higher then it is scraping on the mouse pad.
Product well packed in great condition and met my needs very well this exactly as described in the product!!
Mouse arrived in perfect condition and is working perfectly. Very well built. Have the option to turn off the RGB function
Beautiful mouse! I loved it! Sorry I can't test because I don't have PC kkkkkkkk
Great product. Great store. Fast delivery to Ukraine. I recommend to everyone.
Same as the photos and everything works well, the lights change color.
Works fine, not the first time I order for the whole family.
Works well, it is very beautiful, taking into account the price I think it was worth a lot.
The mouse is nice responds fast my command very precise I like it highly recommend even more I who picked up a great promotion so take the opportunity will
Very beautiful, practical and quite useful, the USB that is stored on the bottom of the mouse starts to work by simply connecting on some device. Various colors are shown in RGB, not only green as photo. (Information about delivery was blurred)
The Misha is good, the hot material is good, the button is silent. The side of two side buttons, the button for the regulation of the DPI, the case of the modes of robots, and the bear itself and the winter of the koloriv and the vychynya mode. I don't know what to charge, Ale came loaded, I guess I'll give you
Fast shipping, I receive it after few days, very pleased!! Excellent store and product!!
It is very beautiful, it is rechargeable, it is silent, it connects well to PC, grateful
The order arrived very quickly in Brazil. Everything came right. I always buy from this store and always recommend it, because so far, everything is working well.
Very good mouse, a little heavy .... Slips very well, not and slow follows your movements well