We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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The item is fine the only thing the aluminum stick was dented
This triangle Mop does not function at all not as it shown in the video. I was so naive that I ordered a seconed one and to find that the seconed mop also doesn't work. Very disappointed and filling that I was cheated by the stores.
It's great, I'm hovering in tile-cleaning tasks upstairs. I liked it very much
With this product I am upset. I was sent two very upset.. I asked for one and they charged me both I cannot give a good value
Very well it is very convenient for floor cleaning, I recommend
it does not drain alot. you still have to use another floor cloth otherwise the floor will be left WET.
Does not reach every corner as the notice says.
No bino defectuoso
The MoPA arrived broken. The packaging did not protect the product.
In principle I like, it works well
Mui well cool
Received correctly, thank you
I received a broken tab where the plush is hooked, so when picking it up it does not do the functions of the mop
muy bien
The item comes with quite a few buns
Igual a photo
OK head heads
Excellent Product arrived fast .. I never expected it to be
I have already received the mop, thank you very much.
The product arrived incomplete, the top of the handle is missing, it also lacked 2 units of the Ragman, well, I bought 2 maps and with one I have the problem and I could only check it, it was a gift, I had to give away the one I bought for myself. I always buy products on this page, the other time I bought a font for a kitten, it arrived without data luckily, because it came super insecure and how I was not in House, he told me if I could throw it to the front garden, there is it was broken... now I have 4 products bought and I hope I have no problems with those... there are some photos of which Arrived Complete and the one missing from the top...
Package damaged but the mop good will see how long it will last light
Bad, the stick crushed, the fabric shrinks, does not move well, in not recommended. I hope return.
I have been broken the triangle to clean the rest I like
It remains hollow inside and in that area it does not clean. I didn't like it very much
I did not receive my order but the refund is done quickly