We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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패턴도 꼼꼼하고, 솜씨도 좋고, 디테일도 잘 잡혀서 만족스럽습니다. 카펫은 푹신하고 편안한 느낌이며, 원단은 부드럽고 도톰해서 이 느낌이 너무 맘에 듭니다.카펫은 사방에 잠금 모서리가 있고, 바닥에는 입자가 있어 미끄럼 방지 효과가 있습니다. 훌륭하고 별 5개 평가를 받을 자격이 있습니다!
실제 카펫과 사진의 차이가 없으며 색상차이도 없고 불쾌한 냄새도 없습니다. 원단이 매우 부드럽고 스타일이 심플하며 색상이 매우 입체적이고 밝습니다. 색상이 내 소파와 매우 잘 어울립니다. .눈이 정말 즐겁습니다. 이미 친구들에게 추천했습니다. 좋은 시간이었습니다.
There is no difference between the actual carpet and the picture, no color difference, no unpleasant smell. The fabric is very soft, the style is simple, and the color is very three-dimensional and bright. The color goes very well with my sofa. The snow is really pleasant. I already recommended it to my friends. It was a good time.
나는 이 가게의 러그를 정말 좋아한다. 러그 스타일은 우리 집에 완벽하게 어울리고, 품질도 좋고, 딱 제가 원하던 스타일이에요. 맞춤 크기도 내 요구 사항에 맞습니다. 무늬도 선명하고 냄새도 없고 재질도 부드럽고 관리도 편해서 아주 만족스럽습니다.
The actual rug is very nice. With this rug, the whole home becomes much brighter. It looks very high-end. The plush fabric has a good texture and is very comfortable.