We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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This is one of the best designed units I have tested,first of all it works and it does what it says . It’s a relatively small unit but will power your camper for good few hours in case of power shortage ,specially with 200 or 100 solar panel which I also tested and works very well
Super kind seller, very good item
Product Ok. There was no XT60 cable on MC4 in the set, the seller ordered to buy elsewhere-he gave back the money for the purchased cable.
Previously 5 stars, but would have removed the 0,75 for the indistinct operation of the application, which was able to connect with the station only once and for the fact that the seller held the bag for the station, although many of them, according to reviews, were included in the shipment. Will work, if anything is remarkable, I will add.
All OK
I am happy with the product but I did not receive the connector for the solar panel so I cannot plug it in.
I liked everything! The product is great! There is only one drawback. In the picture there are outputs for DC, and the station comes without them. Although it may not be a disadvantage! Came one day later than the announced date. The track was not tracked, but the seller answered all questions! Thank you very much! I will test the panel later.
Nice finish for the R600 received quickly with a shipment from Germany. Tested quickly to check its proper operation, everything is ok remains the solar panel to test and see in time.