We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Everything correct at the moment, I have been testing it and very well.
There are things that I have to score but I have not used it to be able to value properly. We will be talking later. It is for little thing, I hope that at least for lighting and sometime to use the laptop that the battery has broken it will be worth it.
Countless charging modes and as many download modes, although I have not yet used the wireless. The app is fantastic and provides very interesting functions. Compact and lightweight design, with good finishes and high-end appearance. If output power gives for at least three laptops charging, so you have enough power to spend a day where you want with total freedom. The only but is that if you are indoors, the fan makes some noise, but outdoors doesn't even notice. Perfect for a panel of about 100watts, leaving power to charge some other device at the same time.
Very good device, good communication with the seller.
Perfect!! Small, compact
Seller attentive and responds by solving doubts or deficiencies.
smaller than expected have not tested yet
Wireless charging is not working ! Seller said that is weak on this .
Extremely fast shipping. Very good product in a compact size and a contained weight. Incredible to always carry in the car, on a trip or in the countryside. Very recommended.
The product came properly secured. It works as it should. A big advantage is contact with the seller who takes care of the customer. I recommend to anyone interested
Received earlier than the delivery day
Everything perfect very fast and compliant. Good communication.
Everything perfect, I had a problem that had nothing to do with the seller and they solved it themselves. Highly recommended.
Amazing portable station, fast shipping
There was a problem with the first battery, but the seller responded quickly and great, I received a new one and it works perfectly. 100% recommended 100% seller Arrived very fast
The battery is very compact and therefore very bearable for travel. Being small we cannot expect much durability from the battery either, but in short I think it complies with what you pay. The only downside I put on it is that in my opinion it should have a few more USB-C.
The article corresponds to the description, the operation is suitable, I got 0% of charge, but the customer service is fabulous, they serve you very quickly and give solution instantly, I will continue to buy in this store
The station fully unloaded. I hope it works well
Works correctly, but the Anderson connector to be loaded by solar panels does not fit well into the connector, apparently it is a design problem.
All according to the order equipment works, came unloaded but is Ok.
Received the generator, more compact than expected, like many feedback from other buyers, the equipment arrived with the battery completely discharged, which is obviously very bad for the battery and its longevity Let's hope that there is not a manufacturing defect that systematically discharges the battery when it is not used (Like an app that constantly uses the battery even if at rest!! If the manufacturer can give explanations it would be useful to many people!
wireless charging dont work
Everything is ok I tested the charger for the driver ideal to take on the sites good autonomy and takes the load well
Question how do you activate the inductive loading area above?! Nothing happens to me despite the right cell phone with inductive charging function!
Is OK