We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Garnek bardzo ładnie się prezentuje, jednak nie jest żeliwny - jak wskazywał opis. Ma świetnie pasującą pokrywkę z odpowietrznikiem - można podnieść cały garnek do góry trzymając za uchwyt pokrywki. Pomimo, że nie jest żeliwny bardzo przypadł mi go gustu - jest świetny !!! Polecam jego zakup
produkt uszkodzony
bardzo ładny garnek podoba mi się szybko się w nim gotuje ładnie wygląda jestem bardzo zadowolona z zakupu tego przedmiotu
кастрюля не чугунная, крышка взорвалась прямо в руках, не советую приобретать
disappointed, received 3L instead of 5L
Nice design lime big pumpkin. Need to assemble the pot yourself. Do not leave your thick soup or curry in it to boil without stirring as it eould stick to bottom of pit. Then need to soak and scrub which will remive some of the coating.
상품은 잘받았는데 압력꼭지가 분실되엏어요 방법좀 알려주세요
Received in good condition. Good for the price, but it is not 5L as described (deceitful), not more than 3L. I recommend it if you want a small pot of 3L.
리뷰 보고 혹시 불량 아닐까 걱정 했는데 다행히 잘 되네요 다만 진공 팩킹 부분이 잡아주질 않아서 김이 옆으로 새내요
Hello, the pot looks nice, but I'm very disappointed, instead of 5 l, it barely fits 3 l, and what kind of cast iron is it? An ordinary pressed metal sheet!
arrivé en mauvais état
I had not used this item yet because of the Christmas and New Year holidays, until yesterday when I tried to use it, I saw that it had a crack
뚜껑만들다 나사조이는데 바로유리가 터져버리네요 이렇게 약해서 어떻게 사용합니까
doos kapot niet goed ingepakt glazzen deksel is kapt
Arrived before the expected ruined box but good pot.
arrivato prima del prevvisto scatola rovinata ma pentola buona .
제품이 찌그러져서 뚜껑이 안맞아요.압력솥인데 뚜껑이 안닫히면~~~ 손장이부분 한쪽 스텐조각 누락되었습니다.
joli pratique fait sa fonction. un peu légère
사용전이지만 좀 어설퍼 보이네요
schlecht verpackt, erstaunlich gut angekommen, wurde heute zusammen gebaut und mit Wasser ausgekocht ,mehr kann ich noch nicht sagen,
절 ㄷ ㅐ ㅅㅏㅈㅣ ㅁㅏㅅ ㅔ 요 한번 ㅅㅏ용ㅎㅐ는ㄷㅔ ㅈㅓ렇ㄱㅔ 녹 슬 고 벋 ㄱ ㅕ ㅈㅕ요
Poorly packaged, surprisingly well received, was assembled today and boiled with water, I can't say more yet,
costa poco ma vale poco, il coperchio si è frantumato in mille pezzi, la valvola non si sa come funziona
환불처리되었는데 물품은 반품시켜야 됩니까 반품시키지 안해도 된다고 했는데 다시 확인하려고하니 찿을수가 없어서요
뚜껑조립하는데박살이낫어요환불하려니잘되지도안았고해서버렸어요사려는사람은도시락싸서말리고싶네요유리치우는라고고생하고유리에발찔리고강아지다치고아무튼짜증났어요